Data Protection Document

1l11 Privacy Policy

Your personal information is held to the highest security standards at 1l11. This Privacy Policy clearly explains what data we collect, how we use it, and what rights you have. We recommend reading it once before registering.

Last Updated: 1 January 2026
Key Facts at a Glance
Your data is never sold to third parties
All transactions are secured with 256-bit SSL encryption
You have the right to access your personal data at any time
You Have Full Control Over Your Cookie Preferences
You Can Request Data Deletion
Your Privacy Is Our Priority

By using 1l11, you are deemed to have accepted this Privacy Policy. For any questions, please contact us at [email protected].

1. Introduction & Scope

This Privacy Policy describes how 1l11 collects, uses, stores, and protects the personal information of its users. It applies to the 1l11 website, mobile app, and all related services.

By opening an account or using the 1l11 platform, you confirm that you have read this Privacy Policy and consent to the processing of your data as described herein. If you wish to withdraw your consent, you may request account closure.

We adhere to international data protection standards and manage information in accordance with Bangladesh's Digital Security Act. This policy is available in both Bengali and English — in the event of any conflict, the English version shall prevail.

2. Information We Collect

1l11 collects information from three types of sources: what you provide directly, what is automatically generated through your use of the platform, and what is received from legitimate third parties.

Data Type Example Source
Identity Information Name, Date of Birth, NID Number You Yourself
Contact Information Email, Phone Number, Address You Yourself
Payment Information BKash/Nagad number, transaction ID You & the Payment Gateway
Gaming Data Betting History, Wins & Losses, Game Preferences Automatic
Device Information IP address, browser type, OS Automatic
Verification Documents Passport scan, selfie photo You Yourself
Communication Records Support Chat, Email Messages Automatic

We never collect unnecessary information. Every piece of data we gather has a specific, legitimate purpose — as detailed in the sections that follow.

Data Minimisation Policy

1l11 only collects what is strictly necessary to operate its services. No excessive data is requested, and all data is deleted once the retention period has expired.

3. Purpose of Data Use

1l11 uses the data it collects for the following purposes, each of which has a lawful basis — whether your consent, contractual necessity, or a legal obligation:

  • Account creation, management, and KYC verification
  • Processing Deposits & Withdrawals and Verifying Transactions
  • Ensuring uninterrupted gaming services
  • Providing customer support and resolving complaints
  • Prevention of Fraud, Money Laundering, and Misuse
  • Fulfilling legal and regulatory obligations
  • Delivering a personalised gaming experience and promotions (subject to consent)
  • Platform Security & Technical Improvement
  • Managing Responsible Gaming Programmes

Your separate consent is required before your data is used for marketing purposes. You can opt out of marketing communications at any time — through your account settings or by contacting support.

4. Data Sharing Policy

1l11 never sells your personal information for commercial purposes. However, data may be shared with third parties in the following specific circumstances:

Recipient Purpose Security
Payment Service Provider BKash/Nagad Transaction Processing Encrypted
KYC Verification Authority Identity & Age Verification Protected by Agreement
Game Provider Game operation (minimum data only) Minimum Required
Regulatory Authorities Legal Compliance As required by law
Cybersecurity Services Fraud & Hacking Prevention Strict NDA Agreement

All our third-party partners are contractually obligated to comply with international data protection standards. They may only use your information for specified purposes and are strictly prohibited from using it for their own commercial interests.

5. Data Retention Period

1l11 retains your data only for as long as necessary — no longer. Some account data may be kept for a period after account closure due to legal and regulatory obligations.

  • Account data: 5 years after account closure (legal requirement)
  • Transaction records: 7 years (financial regulatory obligation)
  • KYC Verification Documents: 5 years after account closure
  • Support chat logs: 2 years
  • Gaming History: 3 years after account closure
  • Marketing Preferences: Updated immediately upon opt-out

Once the specified retention period expires, data is permanently deleted or anonymised so that individuals can no longer be identified.

6. Security Measures

1l11 employs the highest industry-standard technical and administrative measures to protect your data. Our security framework undergoes regular third-party audits.

256-bit SSL

All data transfers are secured with bank-grade encryption. No third party can access or read your data.

Two-Factor Authentication

Enable two-factor authentication on login. Even if your password is compromised, your account stays protected.

Data Masking

Sensitive information (payment numbers, NID) remains masked even within internal systems.

24/7 Monitoring

Our 24/7 security monitoring system instantly detects any suspicious activity.

In the Event of a Data Breach

In the event of a data breach, 1l11 will notify affected players by email within 72 hours and take the necessary protective measures.

7. Cookies & Tracking Technologies

The 1l11 website and app use cookies — small text files stored in your browser or on your device. Cookies help improve your experience and keep the platform functioning properly.

To disable optional cookies, use your browser settings or the 1l11 cookie preference panel. Disabling essential cookies may prevent the platform from functioning correctly.

8. Your Rights

You have specific rights regarding your personal data at 1l11. To exercise any of these rights, contact us at [email protected] — we will respond within 30 days.

Right to Access
Right to Rectification
Right to Erasure
Right to Restrict Processing
Data Portability
Right to Object

When a deletion request is made, 1l11 may be legally required to retain certain data for a specified period — such as transaction records. In such cases, you will be clearly informed of exactly what data is being kept, for how long, and why.

9. Protection of Minors

1l11's services are exclusively for adults aged 18 and above. We do not knowingly collect personal information from minors.

Age is verified at registration. If a minor has somehow created an account and this comes to our attention, the account will be immediately closed and all collected data will be deleted.

If a parent or guardian suspects their minor child is using 1l11, please contact us at [email protected] — we will take prompt action.

10. Policy Update Process

1l11 may update this Privacy Policy at any time. All registered members will be notified by email and via an in-platform notice before any significant changes take effect.

Continued use of the platform after any changes constitutes acceptance of the updated policy. You can always check the "Last Updated" date at the top of this page to know which version is currently in effect.

11. Contact Us

For any privacy-related questions, rights requests, or complaints, please reach 1l11's data protection team through the following:

  • Email: [email protected] (Subject: "Privacy Request")
  • Live Chat: Platform support chat (available 24/7)
  • Response time: typically within 48 hours

When you contact us, your request will be processed after your identity has been verified — this is solely to protect your data.

Why Is Your Data Safe at 1l11?

Protected on Two Fronts — Technology and Policy

Highest-Grade Encryption

All data transmissions at 1l11 are secured with 256-bit TLS encryption — the same technology used by banks. Intercepting your information is virtually impossible.

Secure Data Storage

Your data is stored in internationally certified, secure data centres. Access is strictly controlled and every access attempt is logged. Only authorised personnel can access specific data.

Rigorous KYC Process

1l11's KYC (Know Your Customer) process isn't just about regulatory compliance — it's also there to protect you. It prevents anyone from opening an account in your name and significantly reduces the risk of identity theft.

Transparent Marketing Policy

1l11 does not send marketing messages without your consent. You can opt out of promotional emails or SMS at any time — the option is available directly in your account settings.

Regular Security Audits

1l11's security systems are independently audited by a third party at least twice a year. Any issues identified during an audit are resolved promptly.

In Your Control

You have the full right to view, correct, delete, or export your data. 1l11's support team handles these requests on a priority basis within 30 days.

Frequently Asked Questions

Yes, 1l11 regularly runs daily check-in and free spin promotions. Participating is generally very straightforward. Logging in every day often triggers an automatic check-in reward — you'll see a pop-up or notification as soon as you sign in. For free spin promotions, keep an eye on 1l11's Promotions page: it lists all currently active offers, which games the spins apply to, and how long you have to use them. To claim free spins, simply click the "Claim" or "Get Now" button, or they may be credited automatically when you enter the relevant game. Enabling Push Notifications on the mobile app ensures you never miss a new free spin offer. Some offers may require at least one deposit within that week — always check the individual terms on the offer page before participating.

Absolutely — 1l11 gives you easy access to your complete gaming and financial activity history. After logging in, click on "My Account" or your profile icon, where you'll find the "Betting History" section showing the date, time, event or game name, bet amount, odds, and outcome for every bet placed. The "Transaction History" or "Finance" section contains a full log of all deposits and withdrawals — including each transaction's ID, amount, method, and status. Data is typically viewable directly for the past 3 months to 3 years. For older records, simply contact support and 1l11 will send the file within the specified timeframe. If you need a detailed statement for tax purposes or anything else, email [email protected] with the subject line "Transaction Statement Request".

Play with peace of mind — your data is safest at 1l11

Sign up today and enjoy a secure gaming experience

Register Now
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