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1l11 FAQ — Answers to Your Questions

Find clear, detailed answers to the most frequently asked questions about 1l11 — all in one place. Scroll down or use the search to find what you need.

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1l11's VIP program has 6 levels in total. Each level requires a set monthly bet amount to reach, and benefits increase as you move up. See the summary below:

Level Name Monthly Bet Cashback Withdrawal Limits
1 Bronze ৳10,000+ 3% BDT 50,000/day
2 Silver BDT 50,000+ 5% BDT 1,00,000/day
3 Gold ৳2,00,000+ 7% ৳ 2,50,000/day
4 Platinum ৳5,00,000+ 10% BDT 5,00,000/day
5 Diamond ৳ 20,00,000+ 13% ৳10,00,000/day
6 Elite Custom 15%+ No limit

Silver members and above receive: priority customer support (dedicated manager), faster withdrawal processing, access to exclusive tournaments, and a special birthday bonus. At Diamond & Elite tiers, you get a personal VIP manager, invitations to special events, and custom cashback packages. VIP levels upgrade automatically — no separate application needed.

Yes, minimum bet amounts vary by game type. At 1l11, minimum bets are intentionally kept low to make getting started accessible for everyone:

  • Slot Games: Minimum ৳1 per spin (from ৳5 on some Megaways slots). Maximum bet up to ৳50,000.
  • Live Blackjack / Baccarat: Minimum BDT 100 on standard tables. VIP tables start at BDT 1,000.
  • Live Roulette: Minimum BDT 50 per number, BDT 100 on outside bets.
  • Dream Wheel Live: Minimum ৳10 per round.
  • Sports Betting: Minimum ৳50 per selection; maximum varies by level and match.
  • Judo Bet / System Bet: Minimum BDT 200 (because multiple selections are combined).

Remember, always keep your bet amounts within your budget and follow responsible gaming principles. For details, check each game's rules section or ask support.

Security is the top priority at 1l11. Data and financial protection are ensured across three layers:

Data Protection: All communication is secured with 256-bit TLS (Transport Layer Security) encryption — the same technology used by banks and government platforms. Your password is never stored as plain text; bcrypt hashing is used. NID and passport copies are kept on AES-256 encrypted servers.

Account Protection: With Two-Factor Authentication (2FA) enabled, a password alone won't be enough to log in. After five failed password attempts, your account is automatically locked for 15 minutes. If a login is detected from a suspicious location, you'll receive an email alert.

Financial Protection: Player funds are held in accounts completely separate from the company's operational funds (Segregated Account). bKash and Nagad transactions run directly on mobile banking security protocols. No information is shared with third-party payment providers.

Privacy Policy

1l11 never sells or rents your personal information to third parties. For details, Privacy Policy Read.

KYC (Know Your Customer) verification is a one-time process, required only for larger withdrawals. It is not mandatory for small deposits or regular play. KYC is required when: you want to withdraw ৳25,000 or more for the first time; or your account has an unverified flag.

Required Documents:

  • Proof of Identity (any one of the following): National ID Card (NID) — clear photos of both front and back; Passport (information page); Driving License.
  • Proof of address (any one): Utility bill (electricity, gas, water) — within 3 months; bank statement; mobile banking statement.
  • Selfie: A selfie holding your NID (face and card must both be clearly visible).

How to Deposit: Log in → My Account → Verification or KYC section → upload photos/documents. Verification is usually completed within 24-48 hours and you'll receive email confirmation. If needed, you can send documents to [email protected].

The Live Casino section at 1l11 lets you play in real time with real dealers — just like sitting in a major Dhaka casino, but from your mobile. You'll find games from the world's top providers including Evolution Gaming, Pragmatic Play Live, and Ezugi.

Steps to Get Started:

  • Log in and Live Casino Go to the tab.
  • Choose a game: Blackjack, Baccarat, Roulette, Dream Wheel, Teen Patti, or Andar Bahar.
  • Click on a table to start the video stream — you'll see the dealer.
  • Place bets within the betting window by dragging chips (Drag & Drop or tap).
  • Once the dealer announces the result, any winnings are automatically added to your balance.

Tips for Beginners: Start with Baccarat — the rules are simple (Player / Banker / Tie, just three options). Minimum bet is ৳100. A good internet connection (at least 4G or 3 Mbps) ensures smooth video.

Cricket is Bangladesh's most popular sport, and 1l11 offers the richest cricket betting section on the platform. You can bet across all formats — IPL, BPL, T20 World Cup, Test Matches, and ODIs.

How to Get Started:

  • Go to the Sports or Sportsbook tab → select the Cricket section.
  • Browse the list of ongoing or upcoming matches and click on the one you want.
  • Browse markets and click your preferred odds to add them to the Bet Slip.
  • Enter the bet amount and press "Place Bet".

Available markets:

  • Match Winner: Which team will win.
  • Toss Winner: Who will win the toss.
  • Top Batsman / Top Bowler: Who will score the most runs or take the most wickets.
  • Total Runs (Over/Under): Whether total runs in a specific over or match will be over or under a set number.
  • Live / In-Play Betting: Bet in real time during the match at changing odds.
  • Player Performance: Will a specific player score a half-century or century.

In Live betting, odds change with match conditions — quick decisions can get you better value.

The 1l11 welcome bonus is offered to new members on their first deposit. To claim it, specific terms must be followed:

Steps to claim:

  • Complete registration and verify email/OTP.
  • Log in, go to the Promotions page, and find the welcome bonus offer.
  • Click the "Claim" button — do this before depositing.
  • Then go to the Deposit section and make a minimum deposit of ৳ 500.
  • The bonus will automatically be added to your bonus wallet.

Important Terms & Conditions:

  • Bonus claim deadline: within 7 days of registration.
  • Wagering Requirement: You must place bets totaling 15x the bonus amount before making a withdrawal.
  • Eligible games: Slots (100%), Live Casino (50%), Sports (100%) — each game has different wagering contribution.
  • Maximum withdrawal from bonus winnings: up to 5x the bonus amount.
Tips

Read the full terms before claiming any bonus. The Promotions page always has updated offers.

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Why choose 1l11?

What sets our platform apart

Instant payments

Deposits via bKash & Nagad take 1-5 minutes. Withdrawals from verified accounts are also processed within 15-30 minutes. Fastest payments in Bangladesh.

Fully licensed

1l11 operates under an international gaming license and regularly passes third-party security audits.

10,000+ Games

Slots, Live Casino, Sports Betting, Virtual Sports — games from the world's best providers on one platform.

24/7 Support in Bangla

Speak in Bangla for any issue. Live Chat, email — all channels respond in an average of 2 minutes.

Mobile optimized

Smooth experience on both the Android app and mobile browser. Performs well even on slower networks.

Transparent RTP

RTP (Return to Player) data is publicly available for every game. No hidden traps — fully fair Random Number Generator in use.

Still have questions?

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Need more help?

The 1l11 support team is available in Bangla 24/7, every day of the week. Whether it's an account issue, payment, bonus, or a question about the rules — feel free to ask anything. Our team consists of experienced agents who understand the needs of Bangladeshi players. You can typically expect a response in under 2 minutes, and most issues are resolved within a single chat session.

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1l11 support is available entirely in Bangla. If English isn't comfortable for you, just write in Bangla — our agents will respond in Bangla.

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